Study of the Functional Role of Nongovernmental Organizations (NGOs) in Public Conflict Resolution

Content introduction：

In recent years, public conflict incidents have been happening more frequently in China. How to effectively prevent and resolve public conflicts has become a question requiring effective solutions. This study tries to illustrate what roles should NGOs play in intervening in public conflict resolution? And in what phase and how can NGOs function in public conflict management? This research comes up with following findings: 1. NGOs can serve as spokesperson for public welfare. This means that NGOs are not the spokesperson for the interests of any party, but is an independent and neutral party for coordinating among all conflicting parties and resolving public conflict. In this way, NGOs can help interested parties to resolve the conflict in a rational way; 2. By using various means like negotiations, interests integration, resources supplies, to joint controversial problems, change the game mode,  transfer the relationship structure among interested parties, and finally resolve the public conflict; 3. NGOs can play a vital role in the whole process of public conflict resolution.